Overview

You may have noticed that different apps update your progress at different times. If you're using apps that update right away, you'll see your progress on Dash almost instantly! For apps that update every hour or once a day, you might need to wait a little longer to see your new achievements.

If you ever wondered exactly when each apps update your progress on Dash, this handy guide will help you know when to expect your latest achievements to show up.

And here's a friendly reminder: Your progress and goals in Dash are not directly related to your 2X Learning! If you need more information about that, you will find that here: Why does the number of lessons required to catch up on 2X Learning increase despite achieving my goals?

App Update Times

I Waited... My Progress Is Still Missing.

Contact Support to report this and include this information: 

1. The subject (Math, English). 
2. The name of the app you were using (Khan Academy, Duolingo). 
3. The date when you worked on it. 
4. Why do you think the numbers are wrong?
5. If you have screenshots or any evidence of the numbers being wrong, share them.

Summary

• Most apps update your progress on Dash right away.
• Some apps update every hour or once a day.
• Now you know when to expect your progress to show up on Dash and what to do if it doesn't!

Frequently Asked Questions

1. Why don't I see my progress on Dash immediately?

   Some apps update at specific times. If you don't see your progress right away, it may update soon!

2. How can I find out when my app updates?

   Check the table above to see when your app updates on Dash.

3. What should I do if my progress still isn't showing?

   Contact Support with the information listed above.