Resolving Chrome Crashes on MacOS

Introduction

Crashes often stem from the presence of multiple user profiles within the Chrome browser. In this guide, we will walk you through the troubleshooting process.

Diagnosis

The frequent crashes of Google Chrome on MacOS can often be attributed to the coexistence of multiple user profiles within the browser. This conflict can lead to instability and crashes during browsing sessions due to the security policies that have been assigned.

Fix

To address the issue of Chrome crashes on MacOS, you will need to identify and Remove Additional User Profiles:

1. On the computer, open Chrome.
2. At the top right, click Profile.
3. Next to "Other Profiles," select Manage profiles.
4. Point to the profile that needs to be removed.
5. At the top right of the profile, click More. Delete.
6. To confirm, click Delete.
7. Repeat steps 1-6 until every user profile has been removed.
8. Restart the Chrome browser.

Once the browser has been restarted, you will be able to sign in using the student profile.