Overview

Users may not see any learning recommendations on the "My Assigned Learning" page in Dash.

Solution

Below are the steps to address missing recommendations:

1. Locate recommendations:
   • Recommendations are typically found in Dash on the My Assigned Learning page:
     
   • The Getting Started section highlights the number and details of your current learning quests.
   • The My Assigned Learning section showcases the recommendations for each learning block.
     
     
2. If Recommendations are Missing:
   • Confirm the absence of recommendations on your "My Assigned Learning" page.
   • Reach out to our Support Team: Contact Support.
   • Provide a thorough description of the problem, and share relevant details, including:
     • What if the Subject and Learning App missing recommendations?
     • When was the last time when recommendations were present?
     • Have there been any recent changes (for example, a change on the learning app you use, a grade change, etc.)?

Summary

When users do not see recommendations on their Dash's "My Assigned Learning" page, they should first check the page, then contact support with detailed information.

FAQ

• Where should I see recommendations in Dash?
  Recommendations are typically located on the "My Assigned Learning" page within Dash.
• What if I don't see any recommendations on the said page?
  Confirm its absence and then reach out to our Support Team with detailed information